Customer Letters

Please note: The following Customer Letters, do not replace the version that you receive from your local Canadian Blood Services site.

* The contents of the customer letters available on this site are current as of their dates of publication. If required, contact your local Hospital Liaison Specialist to determine if the letter is still current.

Displaying 1 - 15 of 15

	Date Sort ascending
CL_2026-15.pdf	2026-07-17	INFORMATION ONLY Hizentra Updates Customer Letter 2026-15 (PDF)
CL_2026-14.pdf	2026-07-17	INFORMATION ONLY Octaplasma Bag Colour Observation Customer Letter 2026-14 (PDF)
CL_2026-13.pdf	2026-06-22	INFORMATION ONLY Rescind of Requisition – Request for Patient Blood Group Genotyping (F801221) For Hospitals Located Within Alberta Only Customer Letter 2026-13 (PDF)
CL_2026-12.pdf	2026-06-15	INFORMATION ONLY Updates to Availability of Anti-IgA and RHD Genotyping Testing Customer Letter 2026-12 (PDF)
CL_2026-11.pdf	2026-06-01	INFORMATION ONLY Wilate 500IU and 1000IU Updates Customer Letter 2026-11 (PDF)
CL_2026-10.pdf	2026-05-11	INFORMATION ONLY Updated Diagnostic Services Antibody Investigation Request Form Customer Letter 2026-10 (PDF) \| F800185 (Legacy # F801802) CD0-1 Draft 1 EXAMPLE (PDF)
CL_2026-09	2026-05-11	INFORMATION ONLY Updated National Platelet Immunology Reference Laboratory (NPIRL) Requisition Customer Letter 2026-09 (PDF) \| F800052 CD1 2 Draft 1 EXAMPLE (PDF)
CL_2026-08.pdf	2026-04-27	INFORMATION ONLY Tamper Indication Tape Trial (Hospitals serviced by Canadian Blood Services Winnipeg Operations Only) Customer Letter 2026-08 (PDF)
CL_2026-07.pdf	2026-04-27	INFORMATION ONLY Updated Request for Serological Investigation Requisition Customer Letter 2026-07 (PDF) \| F800086 Revision 2 Example (PDF)
CL_2026-06.pdf	2026-03-23	ACTION REQUIRED Updated Share Splits for Intravenous Immunoglobulins Customer Letter 2026-06 (PDF)
CL_2026-05.pdf	2026-03-18	INFORMATION ONLY Panhematin – Over-Labelled Lot Number on Carton & Vial Customer Letter 2026-05 (PDF)
CL_2026-04.pdf	2026-03-17	ACTION REQUIRED Complete Transition to 100% Digital Orders Customer Letter 2026-04 (PDF)
CL_2026-03.pdf	2026-03-16	INFORMATION ONLY Canadian Blood Services Patient Test Results to the Ontario Laboratories Information System (OLIS) For Hospitals Located Within Ontario Only Customer Letter 2026-03 (PDF)
CL_2026-02.pdf	2026-02-17	INFORMATION ONLY Updates to Manual Issue Vouchers Customer Letter 2026-02 (PDF) \| Attachment 1 (PDF) \| Attachment 2 (PDF)
CL_2026-01.pdf	2026-01-27	INFORMATION ONLY Final Update: Discontinuation of Cryosupernatant Plasma (CSP) Customer Letter 2026-01 (PDF)