Frequently asked questions
Please visit our donating blood page if you have questions about donating blood.
This is new, why did you add a privacy notice?
The Privacy Notice to Blood Donors was always available at donation sites and on our website but it was not mandatory for donors to acknowledge it. Stem Cell registrants and Cord Blood Bank participants have always been required to acknowledge their consent to our collection, use and disclosure of their personal information. We are now expanding this requirement to our blood and plasma donors as a best privacy practice, which aligns with our commitment to sharing our information practices in a transparent manner and continuously improving our processes. We have merged the privacy notices for blood donors, stem cell registrants and cord blood bank participants to make it clearer how we collect, use and disclose personal information for the purpose of operating the blood and stem cell supply.
Are you doing anything new with my personal information under this new privacy notice?
No, Canadian Blood Services is not collecting, using or disclosing your personal information differently. We have merged the privacy notices for blood donors, stem cell registrants and cord blood bank participants to make it clearer how we collect, use and disclose personal information for the purpose of operating the blood and stem cell supply.
Are you going to sell my personal information?
No, Canadian Blood Services does not sell your personal information.
Who can I talk to about this? What if I want more information?
For questions or concerns about our information practices and how Canadian Blood Services collects, uses, and discloses your information, please contact Privacy & Compliance: Toll Free: 1.877.262.9191 Email: email@example.com. For all other inquiries, please contact our National Contact Centre: 1 888 2 DONATE (1-888-236-6283) firstname.lastname@example.org.